Refund policy

At Chosen to Care, every item is made especially for you once your order is placed. Because each product is custom-made, we are unable to accept returns, exchanges, or offer refunds for incorrect size selections, buyer's remorse, or change-of-mind purchases.

Please review our size chart carefully before placing your order. We encourage you to compare the measurements with one of your favorite shirts to ensure the best fit.

We gladly replace or refund orders if:

  • Your item arrives damaged or defective.
  • You receive the wrong item.
  • There is a printing or manufacturing error.

If you experience any of the above, please contact us within 7 days of receiving your order and include your order number along with clear photos of the issue. We'll work quickly to make it right.

Our goal is for you to love your purchase, and we're always happy to help with any questions before you place your order.

Thank you for supporting Chosen to Care. Every purchase helps us continue encouraging healthcare professionals through faith-inspired apparel.